Privacy Policy

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Effective Date: February 8, 2025

Zen Adobo ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, www.zenadobo.com (the "Site"), purchase our products, or interact with us online.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

Information We Collect

We collect information from and about you in the following ways:

Information You Provide to Us

We collect information that you provide directly to us when you:

• Purchase products through the Site
• Sign up for email newsletters or promotional communications
• Contact customer service or submit inquiries
• Participate in surveys, promotions, or giveaways

The types of personal information we collect may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment providers)
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited, time spent on the Site, and referring website
• Device identifiers and other technical data

We may collect this information through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill orders, including payment processing and shipping
• To provide customer support and respond to inquiries
• To send transactional emails, including order confirmations and shipping updates
• To send marketing communications, where permitted by law
• To analyze website traffic and user behavior to improve our Site and services
• To comply with legal obligations and enforce our policies

How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third parties that assist with payment processing, order fulfillment, marketing, and analytics
• Legal Compliance: When required by law or in response to valid legal requests
• Business Transfers: If we undergo a business transaction such as a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze trends, and improve our services. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

• Access and Correction: Request access to the personal information we hold about you and correct inaccuracies
• Deletion: Request the deletion of your personal information, subject to legal exceptions
• Marketing Preferences: Opt-out of marketing communications by following the unsubscribe link in our emails

To exercise these rights, contact us at info@zenadobo.com.

Data Security

We implement security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will take effect upon posting. Your continued use of the Site after any modifications constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us at:

Email: info@zenadobo.com

This Privacy Policy was last updated on February 8, 2025.